When managing a business it's important to understand what the business assets are. Employees form the backbone of any successful company. If they're not happy, it’ll result in a downward funnel effect. This will affect the employee’s productivity and quality of work, and soon it’ll result in unhappy clients. Business owners and managers often assume that the success of their business is their raw talent and ambition. What they often forget is their employees’ satisfaction: when employees are treated well, they will feel appreciated and provide better work performance, and everyone wins - managers, employees and clients. So remember, happy employees equals to happy returning customers.
So, what does it take to keep employees happy? We've compiled a list of 4 most effective ways to keep team members happy, without resorting to ineffective money handouts:
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Just Acknowledge Your Employees
This may seem like common sense, but you'd be surprised (or maybe you wouldn't) to know how many business managers do not acknowledge their employees’ success. If an employee accomplishes something great, such as helping a team member or staying late to get work done, managers should spend some time to let the person know they appreciate their dedication and that the hard work has been noticed. It will only take a minute of your time and it doesn't cost a thing. Acknowledging employees will provide a far greater return than you could have ever expected! -
Be Vocal About Employee Accomplishments
Everyone likes the feeling of being appreciated, and usually people like it better when their peers know they’re being appreciated. When management mentions impressive acts and accomplishments in front of other team members, employees internalize that appreciation on a whole different level. The employees see that management truly appreciates their efforts, and they also gain more respect from their fellow co-workers. Employees become proud of their efforts and this collectively motivates them to do better, because they know that going beyond their responsibilities will not go unnoticed.
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Listen to your Employees’ Wants!
Does your employee want a raise, flexibility or freedom? We're not talking about giving out big fat raises when they ask for it. Although if you can afford a raise, consider looking into average pay salaries for your industry - no one is happy being underpaid. Another thing employees may desire is the freedom to work on projects that interest them. We all understand that work can become mundane over time. If you can provide your employees the flexibility to work on projects that they’re interested and passionate about, not only are you distributing work effectively, you are also fostering their mental creativity. This will result in happier employees who are passionate and invested into their projects. Projects and tasks should be assigned based on the interests and skills of the people on your team. Your clients will definitely be happier with the final result of such projects too! -
Challenge Your Employees and Help Them Improve.
Employees are your biggest asset, but if you don't challenge and encourage them to grow, eventually they may become complacent and unmotivated. It’s important for managers to support their subordinates’ professional development. Assigning challenging tasks, you allow employees to grow their skill set and portfolio. This also keeps employees engaged with the company. For management, it’s crucial to provide guidance and mentorship to ensure employees are not overwhelmed by these new tasks and challenges. When done effectively, this is a win-win for both management and employees.
After reading our list, do you think you have what it takes to keep your employees happy? Keep in mind that you should be creative when you acknowledge the work of your employees. Instead of a standard verbal recognition or a certificate of achievement, think outside the box when it comes to the incentives. Always remember to make your subordinates feel welcomed and keep the work environment positive. By building positive relationships with employees, managers are fostering the company’s greatest asset - the people that form it. Keep them happy and you’ll keep them around!
If you’re a business owner reading this and now questioning your own employees’ happiness, go ahead and start implementing some of the ideas given above. However, if you’re assessing your own situation and questioning whether you’re being appreciated enough at your current job, consider making some changes in your career. Start with asking yourself: "Does my job make me happy? Is there room for growth at the company I work for?" If you are looking for a career change and way to become your own boss, you will definitely benefit from reading our book, “7 Signs You’re Ready for a Career Change”.
About WSI
WSI was founded in 1995 and since then has built the largest network of digital marketing consultants in the world. With offices in over 80 countries, we help businesses and large global brands execute on every level of digital marketing.
